Catch-A-Ride Pilot Program

The Marin Access Catch-A-Ride Pilot Program offers eligible riders up to thirty discounted rides per quarter (three month period) using paper or digital vouchers.

Eligibility

To be eligible for Catch-A-Ride you must be enrolled in Marin Access and be 65+ and a resident of Marin County. Eligible riders that move outside of the County after enrollment will have their eligibility terminated. 

Selecting a Provider

Review the information below to determine which provider best suits your needs. Paper vouchers are for use with North Bay Taxi; Digital vouchers are for use with Uber or Lyft. If you need assistance selecting a provider, contact the Travel Navigator team. Once enrolled and voucher selections have been submitted, riders can expect to receive their vouchers within 21 days. 

Table showing various aspects of CAR Pilot Program providers.

  1. Value based on Catch-A-Ride pilot program rider trip data between July 1, 2023 – May 31, 2024. Actual distance traveled with voucher may vary. 2
  2. Value unknown at this time. 3
  3. Value based on Catch-A-Ride pilot program rider trip data between July 1, 2023 – May 31, 2024. Actual distance traveled with voucher may vary. $40 vouchers are available for riders enrolled in the Marin Access Fare Assistance program only. 
  4. Value unknown at this time.

Reservations

  • Riders using paper vouchers should call (415) 454-0902 and select option 5 to schedule a trip.
    • Be prepared to give your full name, your origin, your destination, and the time you'd like to be picked up.
    • Indicate whether you will be traveling with a mobility device (wheelchair, non-foldable walker, etc.) or a service animal. 
    • Let the scheduler know how many people will be traveling with you (up to a maximum of three total passengers) and if you will need a return trip.
    • When you book your trip, you will be given a fare estimate. 
    • All rides are dependent on availability and are not guaranteed.
  • Riders using digital vouchers should book their trips direct in the Uber or Lyft app. 

Fares

All riders must pay a $5 base fare for each trip. Riders that are eligible for the Marin Access Fare Assistance (MAFA) program do not need to pay the base fare. Depending on the destination, the discount may cover the full price of short distance rides. If the discount does not cover the full cost of the ride, riders will pay the the balance at the start of their ride.

Resources

Use the links below to access resources for digital and paper vouchers. 

Catch-A-Ride Pilot Program Policies Voucher Format Change Form

Contact Information

Have more questions? Contact our Travel Navigators:

(415) 454-0902

travelnavigator@marinaccess.org

weekdays, 8:00 AM - 5:00 PM (closed on holidays)