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SMART Travel Navigators are a one-stop resource for program information and eligibility for all Marin Access programs.
It’s a customized approach to transit based on our riders' needs. Once you call or visit the Travel Navigators, a representative will learn more about your mobility goals and your personal circumstances. With this information, the Travel Navigators are able to recommend the program or programs that will best suit you - or even a friend, client, or loved one - and will walk the applicant through the eligibility process for those specific programs. If Marin Transit or Marin Access do not offer a program that meets your needs, a Travel Navigator can always refer you to an appropriate private or non-profit transportation provider in the community.
If you, or someone you know, is interested in finding out more about their transit options in Marin please call 415.454.0902 or email travelnavigator@marintransit.org to speak with a Travel Navigator today.
Travel Navigator Satellite Hours
Satellite hours are a new way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. See the schedule below for the next satellite hour event near you.
| Location | Address | Hours |
|---|---|---|
| Downtown San Rafael |
Whistlestop Active Aging Center 930 Tamalpais Ave San Rafael, CA, 94901 |
Monday through Friday 8:00 am-5:00 pm |
| West Marin (Point Reyes) |
Dance Palace 503 B Street Point Reyes Station, CA 94956 |
Third Thursday of every month 11:00 am - 1:00 pm |
| Canal District (San Rafael) |
Albert J Boro Community Center 50 Canal Street San Rafael, CA 94901 |
Second Wednesday of every month 11:00 am - 1:00 pm |
| Novato |
Margaret Todd Senior Center 1560 Hill Road Novato, CA 94947 |
Last Thursday of every other month (January, March, May, July, September, November) 10:00 am - 12:00 pm |