Marin Access Mobility Management Center

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Fri, 05/19/2017 - 16:01

Independence through Mobility

Marin Transit offers older adults and people with disabilities a variety of options for getting around without driving. Whether you need to learn how to ride the fixed route bus or sign up for an alternative transportation service, we are here to help. 

Below is a summary of our Marin Access services. If you're not sure which one is right for you, use the Program Finder tool to the right. It will help you determine which transportation programs in Marin are available to suit your needs. If you have any questions along the way, contact one of our Travel Navigators at 415-454-0902 or travelnavigator@marintransit.org.

Program Finder

Discover your mobility options

Marin Access Services

Travel Navigators

Travel Navigators help older adults and people with disabilities understand the various transit options available to them and walk them through the process of becoming eligible. By phone, email, or in-person, this is a one-stop shop to help you get the most out of Marin Access.

Paratransit

Marin Access Paratransit provides pre-scheduled, door-to-door bus transportation in Marin County for people with disabilities who have been certified as unable to ride our fixed-route bus system either all or some of the time. With this service, riders who cannot access our general service routes can still maintain their freedom to travel around Marin.

Volunteer Driver

The STAR and TRIP volunteer driver programs empower older adults and people with disabilities to remain independent by providing a mileage reimbursement for their friends, neighbors, and other community members who provide them with rides. Travel Navigators are also available to provide referrals to community-based volunteer driver programs that match riders with drivers.

Marin Catch-A-Ride

The Catch-A-Ride program is an option that enables seniors age 80 and older, seniors between 60 and 80 who no longer drive, and paratransit eligible riders to take taxi rides at a discounted rate within Marin County.

Travel Training

Marin Access has developed several travel training options for Marin residents who want to learn about their choices for getting around without driving. We currently offer group presentations and one-on-one travel training aboard the bus. Click below to request a travel training and tell us more about your needs. 

Looking for more options? Check out our general service routes.

Other Information

Marin Access Updates

Mon, Feb 3, 2020

On Monday, February 3, Marin Transit’s Board of Directors voted unanimously to adopt the staff proposal on changes to Marin Transit fare policies, Marin Access program eligibility, and the Low-Income Fare Assistance program.

The adopted plan includes changes to local bus pass programs, Catch-A-Ride, Dial-A-Ride, and paratransit fares, the reimbursement rate for STAR & TRIP volunteer driver programs, the Low-Income Fare Assistance program, and eligibility standards for Marin Access programs.

All changes will be effective July 1, 2020.

To learn more about the policy changes, please visit https://marintransit.org/farepolicy2019.

Fri, Nov 29, 2019

On Monday, November 18, Marin Transit’s Board of Directors unanimously voted to kick off the public comment period for the proposal on fares and eligibility policies, which will include a public hearing on January 13, 2020.

Marin Transit staff have developed a proposal that includes changes to local bus fares, Catch-A-Ride, Dial-A-Ride, and paratransit fares, the reimbursement rate for STAR & TRIP volunteer driver programs, the Low-Income Fare Assistance program, and eligibility standards for Marin Access programs.

To learn more about the proposal and provide feedback, please visit https://marintransit.org/farepolicy2019.

Fri, Oct 25, 2019

Please be advised that potential PG&E Public Safety Power Shutoffs (PSPS) may impact Marin Access Paratransit and Catch-A-Ride Service. The planned duration and specific locations of possible shutoffs are unknown and will be determined by PG&E. All questions regarding PSPS events and extended outages should be directed to PG&E via their website and (866) 743-6589. 

For those attempting to schedule trips, you may experience delays contacting our scheduling call centers.

For those with trips scheduled during the outages, you may experience service disruptions. Riders are advised to plan ahead and allow for extra travel time. Please verify that your destination has power prior to your pick-up time. 

We will attempt to minimize impacts to the extent possible and appreciate your patience. 

 

Upcoming Marin Access Meetings and Events

CANCELLED - Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:00 AM
End Time
12:15 PM
Location
San Rafael Community Center - 618 B Street, San Rafael

Due to recent guidance from Marin County Health and Human Services about COVID-19, this meeting has been cancelled. 

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

CANCELLED - Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:30 AM
End Time
1:15 PM
Location
San Geronimo Valley Community Center - 6350 Sir Frances Drake Blvd., San Geronimo

Due to recent guidance from Marin County Health and Human Services about COVID-19, this meeting has been cancelled. 

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Paratransit Coordinating Council

Event Date
Start Time
1:00 PM
End Time
3:30 PM
Location
Transportation Authority of Marin, 900 Fifth Ave #100, San Rafael CA 94901

The Marin Paratransit Coordinating Council (PCC) is an advisory board that provides feedback on local and regional paratransit service provided by Marin Access. All are welcome.

Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:30 AM
End Time
1:15 PM
Location
Mill Valley Community Center - 180 Camino Alto, Mill Valley

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:30 AM
End Time
1:15 PM
Location
Pickleweed / Albert J. Boro Community Center - 50 Canal St., San Rafael

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Marin Mobility Consortium

Event Date
Start Time
10:00 AM
End Time
12:00 PM
Location
Community Room, Northgate Mall, 5800 Northgate Mall, San Rafael, CA 94903

The purpose of the Marin Mobility Consortium is to plan and take action together as a consortium of agencies and advocated to improve and expand transportation options for Marin's senior, disabled, and low-income residents. 

Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:30 AM
End Time
1:00 PM
Location
West Marin Senior Services at Dance Palace - 503 B St., Point Reyes Station

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:00 AM
End Time
1:15 PM
Location
Margaret Todd Senior Center - 1560 Hill Road, Novato

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:00 AM
End Time
12:15 PM
Location
San Rafael Community Center - 618 B Street, San Rafael

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Paratransit Coordinating Council

Event Date
Start Time
1:00 PM
End Time
3:30 PM
Location
Transportation Authority of Marin, 900 Fifth Ave #100, San Rafael CA 94901

The Marin Paratransit Coordinating Council (PCC) is an advisory board that provides feedback on local and regional paratransit service provided by Marin Access. All are welcome.

Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:30 AM
End Time
1:15 PM
Location
San Geronimo Valley Community Center - 6350 Sir Frances Drake Blvd., San Geronimo

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:00 AM
End Time
1:15 PM
Location
Margaret Todd Senior Center - 1560 Hill Road, Novato

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Marin Mobility Consortium

Event Date
Start Time
10:00 AM
End Time
12:00 PM
Location
Community Room, Northgate Mall, 5800 Northgate Mall, San Rafael, CA 94903

The purpose of the Marin Mobility Consortium is to plan and take action together as a consortium of agencies and advocated to improve and expand transportation options for Marin's senior, disabled, and low-income residents. 

Paratransit Coordinating Council

Event Date
Start Time
1:00 PM
End Time
3:30 PM
Location
Transportation Authority of Marin, 900 Fifth Ave #100, San Rafael CA 94901

The Marin Paratransit Coordinating Council (PCC) is an advisory board that provides feedback on local and regional paratransit service provided by Marin Access. All are welcome.

Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:00 AM
End Time
1:15 PM
Location
Margaret Todd Senior Center - 1560 Hill Road, Novato

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Paratransit Coordinating Council

Event Date
Start Time
1:00 PM
End Time
3:30 PM
Location
Transportation Authority of Marin, 900 Fifth Ave #100, San Rafael CA 94901

The Marin Paratransit Coordinating Council (PCC) is an advisory board that provides feedback on local and regional paratransit service provided by Marin Access. All are welcome.

Marin Mobility Consortium

Event Date
Start Time
10:00 AM
End Time
12:00 PM
Location
Community Room, Northgate Mall, 5800 Northgate Mall, San Rafael, CA 94903

The purpose of the Marin Mobility Consortium is to plan and take action together as a consortium of agencies and advocated to improve and expand transportation options for Marin's senior, disabled, and low-income residents. 

Marin Access Travel Navigator Satellite Hours

Event Date
Start Time
11:00 AM
End Time
1:15 PM
Location
Margaret Todd Senior Center - 1560 Hill Road, Novato

Satellite hours are a way for the Travel Navigators to reach Marin County residents in the places they already frequent. At these "office hours," Travel Navigators are available to answer questions about Marin Access and Marin Transit services, help riders begin the application process, and provide referrals to other services or resources. 

Paratransit Coordinating Council

Event Date
Start Time
1:00 PM
End Time
3:30 PM
Location
Transportation Authority of Marin, 900 Fifth Ave #100, San Rafael CA 94901

The Marin Paratransit Coordinating Council (PCC) is an advisory board that provides feedback on local and regional paratransit service provided by Marin Access. All are welcome.

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