Reasonable Modification Requests
A rider may request a modification to Marin Transit / Marin Access’s policies, practices or procedures to accommodate his/her disability. Modifications will be considered and granted as long as it is determined that the rider is not able to fully use Marin Transit / Marin Access’s services, programs, or activities for their intended purpose without the requested modification and said modification does not:
- Fundamentally alter the nature of Marin Transit / Marin Access services, programs or activities;
- Create a direct threat to the health or safety of others;
- Cause unreasonable financial or administrative burden
To request a reasonable modification to current policies, practices, or procedures please call Marin Transit at 415-226-0855 to request a Reasonable Modification Form.
The Reasonable Modification Form is available in English and Spanish.
For more information contact the Reasonable Modification Coordinator at 415-226-0869 or by email at firstname.lastname@example.org
For more information about Section 49 CFR Parts 27 and 37: Transportation for Individuals with Disabilities; Reasonable Modification, read the full text on the Federal Register.
Reasonable Modification Complaints
If you would like to file a complaint regarding the service or a determination of your reasonable modification request, please contact the Reasonable Modification Coordinator at 415-226-0869 or by email at email@example.com. Marin Transit / Marin Access will review and investigate each complaint regarding reasonable modification that is filed and respond to you, with a reason for the response, within 14 calendar days.
Reasonable Modification Coordinator
The Reasonable Modification Coordinator is the person designated to coordinate the efforts of Marin Transit / Marin Access to comply with reasonable modification requirements including determinations of requests and handling complaints.
Address: Marin Transit, 711 Grand Ave, Suite 110, San Rafael, CA 94901