Marin Access Mobility Wallet

In July 2025, Marin Transit began to offer a mobility wallet that enrolled riders can use to pay for trips with a transportation provider of their choice.  

The mobility wallet is offered via a physical or virtual payment card; riders can elect to receive the card in either format. The mobility wallet will be loaded with value based on the program a rider is enrolled in.

Mobility Wallet FAQ
Provider FAQ

The mobility wallet is available for riders enrolled in one of the programs described in the table below. 

ProgramEligibilitySubsidy
Intro to Mobility Wallet*Age 65+ and resident of Marin CountyOne-time subsidy of $200
Marin Access Fare Assistance (MAFA) Mobility WalletAge 65+ and resident of Marin County; enrolled in the MAFA programRecurring subsidy of up to $200 each month
CAR Transitional Mobility Wallet**Age 65+ and resident of Marin County; formerly enrolled in the Catch-A-Ride programRecurring subsidy of up to $200 per month through December 31, 2025. 

* This program is offered to riders that enroll in Marin Access June 1 or later that do not enroll in the Marin Access Fare Assistance Program

**This program is only available for riders who were determined eligible for the Marin Access Catch-A-Ride Pilot program by May 31, 2025 and that are not eligible for the Marin Access Fare Assistance program. 

Program Information

  • Physical Cards
    • The mobility wallet is a payment card and looks like a standard credit or debit card.
    • You will receive the mobility wallet by US Mail; it will come in an unmarked white envelope.
    • Information about how to activate, use the mobility wallet, and check your balance will be included in the mailer.
    • Recipients should activate their card as soon as they receive it.
    • The card will be autoloaded each month; do not dispose of your card.
  • Virtual Cards:
    • The mobility wallet is a payment card and works like a standard credit or debit card once added to your virtual wallet or in apps such as Lyft or Uber.
    • The virtual mobility wallet will be sent by email; the email will come from the email address noreply@pexcard.com.
    • Recipients should activate the card as soon as possible as the email link to activate the virtual wallet will expire 96 hours after receipt. If your link expires, contact us at travelnavigator@marinaccess.org.
    • Once your card is activated, there are three quick steps to register your card and view card details. 1. Review and confirm your details, 2. Set-up an account, 3. Allow for enhanced security & click register. You will then be able to access your PEX dashboard to view card details.
  • Lost Cards
    • Lost cards should be reported to PEX customer service (contact information is shown below). A $5 fee will be charged for replacement cards; this will be deducted from the balance on your card.
  • Providers
    • The mobility wallet can be used with a variety of transportation providers including:
      • Public Transit
        • Clipper - the Bay Area’s all-in-one transit card; add value to Clipper to use with transit agencies across the Bay Area
      • Rideshare / Transportation Network Companies
        • Lyft
        • Uber
      • Taxi
        • Marin County Taxi
        • North Bay Taxi
        • All taxi providers in Marin County that accept credit cards can accept the mobility wallet
      • Private Transportation
        • Marin Airporter
        • Onward Rides
        • Roll Wheelchair and Ambulatory Services
        • Vivalon Rides for Health
        • Wheelcare Express
    • One-way trip fares and fees vary by transportation provider. Marin Transit / Marin Access does not determine the per trip fare.
    • The mobility wallet cannot be used to add value to Lyft Cash or Uber Cash.
    • When using mobility wallet to add value to Clipper, you must use a Clipper ticket vending machine. Alternatively, you can add value to Clipper at the the San Rafael Transit Center.
    • Trips taken using the mobility wallet must start or end in Marin County
  • Subsidy
    • The mobility wallet will be auto loaded by the first of each month with up to $200 based on your use in the prior month.
    • Unspent funds do not carry over to the next month.
    • The maximum amount available to spend on the card in any month is $200.
    • It is the responsibility of the rider to manage their balance and confirm enough value is available before booking or taking a trip.
    • Tipping is at the discretion of the rider; note that tips applied via the mobility wallet come out of the usable balance.
    • Check your balance by calling 866.685.0898 or by using the PEX mobile app. 
Rider Resources
Customer Service

For assistance with mobility wallet enrollment or questions about where you can use the mobility wallet, contact the Travel Navigators. 

For assistance with card activation, lost or misplaced cards, issues with the PEX app, or to check your balance, contact the PEX team. 

For assistance with an in progress or completed trip taken using the mobility wallet, or questions about how fares are calculated, please contact the transportation provider.

Page last updated 7/11/2025