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Community Outreach Coordinator
OVERVIEW OF THE POSITION
We are thrilled to offer an exciting opportunity for a Community Engagement Coordinator to join our agency and contribute to the development and delivery of innovative transit services in Marin County. The successful candidate will play a vital role in supporting our engagement, marketing, and communication efforts. The candidate will be responsible for a variety of activities to engage current riders and promote Marin Transit's services with the goals of:
1. Maintaining high rider satisfaction and building rider trust,
2. Broadening awareness of Marin Transit and our services,
3. Building strong relationships with partner organizations,
4. Supporting ongoing ridership recovery and growth, and
5. Supporting accessibility of Marin Transit’s services.
Under direct supervision from the Senior Planning Analyst and general supervision from the Director of Planning, the Community Engagement Coordinator will be responsible for helping to develop and implement a comprehensive community engagement and marketing plan for Marin Transit services. The position will develop and implement creative and effective strategies to engage and educate our riders, collect rider feedback, and do general community outreach, education, and marketing. They will work closely with the planning, operations, and capital teams to ensure community and rider feedback informs service and capital decisions. The position will involve developing and maintaining digital content, printed materials, and other graphics and communications. The role also entails work and collaboration with community partners and local government agencies.
The ideal candidate for this position will be self-motivated and team-oriented, comfortable working in a highly collaborative environment. They will have a demonstrated ability to work with and communicate effectively with a wide range of individuals and groups and have strong organizational and time-management skills. Additionally, the ideal candidate will have experience in marketing and communications and/or knowledge of transportation planning transit operations.
Please refer to bulletin for full job description and instructions on how to apply.