SERVICES: ACCESSIBILITY (SENIOR & ADA)
Marin Transit offers a range of services and programs to help all Marin County residents and visitors live active and independent lives.
Riding the Bus
The most convenient and independent form of public transportation in Marin County is riding the bus! Every Marin Transit vehicle is accessible to anyone who uses a mobility device or has difficulty climbing steps, as each bus contains either a lift or wheelchair ramp and at least two wheelchair positions. Some vehicles are even equipped with lower floors for easy access, or can be lowered to assist riders in boarding. Just ask an operator for assistance.
Bus Stop Accessibility
Marin Transitís long term goal is that, in partnership with local jurisdictions, all bus stops are fully accessible. Help us identify bus stops in need of accessibility improvements by emailing suggestions to: email@example.com.
Marin Transit operates specialized services for seniors, people with disabilities, and low-income individuals through Marin Access. For more information about these services, see the links below or click here.
Reasonable Modification Requests
Marin Transit is committed to ensuring full access to our services. If you believe there is a modification to any Marin Transit policy or procedure which will make our system accessible to you, and it can be reasonably made, Marin Transit will make every effort to accommodate your request. To request a reasonable modification to a Marin Transit policy, contact Jon Gaffney, Reasonable Modification Coordinator, at 415-226-0869 or by email at firstname.lastname@example.org. In the event that the modification is of an immediate nature, for example to respond to an unforeseen medical condition, the bus driver, at their own discretion, may make a one-time exception.
For more information on reasonable modification requests or complaints, click here.