Improvements Coming to Marin Access!

For more than 50 years, Marin Transit has provided transit service to older adults and people with disabilities in Marin County. Today, Marin Transit provides ADA paratransit service and a suite of mobility programs and services under the Marin Access brand to meet people where they are and get them to where they want to go. 

As Marin County’s population continues to age, the District is committed to ensuring that there is a robust transit system that will empower older adults and people with disabilities to live independently, travel with confidence, and remain connected to the community.

Based on community feedback, our vision for Marin Access is to further unify all of its services and programs so riders can call one phone number or click one link to learn about mobility options, complete the eligibility process, and schedule trips. This will simplify the rider experience and make it easier to identify what transportation options are right for each unique rider.

To help us achieve this vision, on September 13, 2021, the Marin Transit Board of Directors unanimously concurred with the staff recommendation to award a new Marin Access contract to Transdev Services, Inc., contingent upon the General Manager denying any timely request for reconsideration made by Vivalon (the incumbent, formerly known as Whistlestop). While this will mean a change in service providers in the coming year, we will strive to make this transition seamless for passengers, from the way you schedule your rides to the drivers and vehicles that pick you up.

Visit this link for more information. If you have any questions, please contact us directly: email: info@marintransit.org; call: (415) 226-0855; send us your comments and questions via our online comment form.